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FAQ
Yup Account:
Why hasn't my account been approved?
Your account can take up to 72 hours to be approved.
How do I reset my password?
Unfortunately, you cannot reset your password. However you can create a new account using another email or Twitter account and we will approve you ASAP!
I've been approved, but I can't login. What should I do?
If you sign up with your email on yup.io and receive approval, that only means your email has been approved. It does not mean that your account has been created. To create your account, download the Yup extension and use your approved email to sign up. Please contact us if you're still having trouble!
Why am I getting an "email not found" message?
If you signed up on yup.io and have been approved, you still need to create an account with that email to finish sign-up. Try signing up on the extension, instead logging in.
Can I unlink my Twitter account?
To unlink your Twitter account:
Open your Twitter web app
Click "Settings" --> "Security & Account Access" --> "Apps & Sessions" --> "Connected Apps" --> yup.io --> "Revoke Access".
However, once a Twitter account is linked to a Yup account, you can not make a second Yup account and link it to that same Twitter account.
Still having issues with sign-up?
Fill out this type form with your specific problem and our support team will help you out: https://yupio.typeform.com/to/vfh210N0
YUP Token:
Where can I buy/swap/trade YUP tokens?
How do I earn YUP?
You earn YUP when others rate the same content as you or rate content you created. Keep in mind that rewards are distributed approximately every 12 hours, so you won't receive YUP instantly. You can see when rewards will be distributed next in the Yup Extension.
Is YUP an ERC-20 token?
How is YUP distributed?
50% for creators/curators
23% for liquidity providers
22% for team/ecosystem
5% for operational treasury
What is the YUP emissions schedule?
Phase 1 • 1 Year: Daily emissions of 1.25% the total supply of YUP.
Phase 2 • 2.88 Years: Daily emissions decrease by 100 YUP each day.
Phase 3 • indefinitely: Daily emissions of 10,000 YUP.
Bridge/Staking:
How do the YUP Bridges work?
The YUP bridge converts YUP tokens (and YUPETH tokens) to ERC-20 tokens and back.
How do I swap my YUP to ETH?
In order to get your YUP onto Ethereum, you must first send your YUP from the Yup Extension to an Ethereum wallet. To do so: click "Extension" --> "Menu" --> "Wallet" --> "Send to Crypto Address." Enter your Ethereum wallet address in the memo field. Then connect your wallet to Uniswap and exchange your YUP for ETH.
What is YUP-ETH?
YUP-ETH represents YUP-ETH liquidity pool (LP) tokens. To maximize flexibility in depositing, withdrawing, and providing liquidity for YUP, we've opened a YUP-ETH liquidity pool on Ethereum and a YUP-ETH liquidity pool on Polygon.
How do I stake on YUP?
Visit app.yup.io/staking to begin staking YUP-ETH and earning LP rewards. For detailed instructions, read our tutorial here.
Bugs:
Why is ____ not working?
If someone has already reported your issue on Canny, upvote it to help our team prioritize the issue!
Last modified 3mo ago
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